For our client we are looking for a Senior Program Manager who will be responsible for implementing av Microsoft Dynamics ERP (experience directly with Microsoft Dynamics is not a must-have requirement).

Please note that the client would like to receive relevant profiles on an ongoing basis. Therefore, we encourage you to submit your application as early as possible.

Start date: ASAP (after agreement)

Duration: at least 1 year

Workload: 100%

Assignment description

The Senior Program Manager is responsible for leading and coordinating the program and its associated business transformation initiatives. The role provides governance, structure and cross-functional coordination across the company, ensuring that priorities, responsibilities, dependencies, decisions and deliverables are aligned and executed effectively.

Working closely with architects, Business Object Owners and Leads, Information Owners and Leads, Process Owners and Leads, IT, the maintenance organization, change teams, business stakeholders and implementation partners, the Senior Program Manager drives alignment across the program landscape and serves as a trusted advisor to senior stakeholders and governance forums.

The role is accountable for maintaining an integrated program plan, managing cross-functional dependencies, risks and issues, and ensuring effective decision-making across business and delivery teams. Through strong stakeholder management, governance and execution discipline, the Senior Program Manager ensures transparency, delivery momentum and business alignment, helping the program deliver sustainable solutions, organizational readiness and measurable business value.

Responsibilities and task assignments

Responsibilities and duties covered by, but not limited to:

• Lead the planning, direction and coordination of Dynamics 365 programs, projects and workstreams.
• Establish program governance, delivery structures, milestones, dependencies, decision forums and reporting.
• Own the integrated program plan and coordinate scope, schedule, resources, budget, risks, issues and dependencies.
• Coordinate cross-functional teams covering business processes, Dynamics 365 applications, integrations, data, security, testing and change management.
• Work closely with business stakeholders to define priorities, requirements, expected outcomes and measurable business value.
• Lead collaboration with solution architects and technical specialists to ensure solutions are efficient, scalable, maintainable and aligned with enterprise architecture guidelines.
• Coordinate Dynamics 365 implementation, enhancement, release and migration activities, including readiness and cutover planning.
• Ensure effective requirements management, solution design governance, testing, defect management and business acceptance.
• Work closely with IT, Group Functions, Business Leads and other support functions according to the organization’s maintenance model to ensure solutions remain stable and provide value to business users.
• Work closely with IT security, risk, privacy and compliance teams to maintain an effective and efficient level of information security and compliance.
• Coordinate integrations and dependencies between Dynamics 365 and surrounding applications, data platforms and enterprise services.
• Manage external implementation partners and consultants, including delivery expectations, dependencies, escalations and performance follow up.
• Facilitate steering committees, program meetings, decision making and stakeholder communication at different organizational levels.
• Identify, assess and actively manage program risks, issues, assumptions, dependencies and change requests.
• Consult and coach projects and workstreams in program management methods, delivery discipline and continuous improvement.
• Coordinate efforts with other IT teams, business functions and specialists to secure end-to-end delivery.
• Track and report program status, risks, issues, financials, milestones, benefits and key performance indicators.
• Define and measure program KPIs and benefits realization, and follow up on corrective actions.
• Develop and strengthen program and delivery competence across the organization.
• Ensure that appropriate technologies, platforms, methods and delivery practices are used in accordance with organizational standards.

Authority

Right of decision according to the current decision-making system for the organization and its subsidiaries, including applicable sub-delegation of decision-making rights regarding purchases, orders, tenders, entering into agreements or other commitments.

Organization

This role is a senior member of the Sponsor Team and works closely with business leadership, Object Owners, Information Owners, Process Owners, architects, the maintenance organization, project teams, and external implementation partners. The role reports to the Program Sponsor.

Competence requirements

Education

Bachelor or Master of Science in relevant IT, technology, business or equivalent area.

Formal training or certification in program/project management is meritorious.

Microsoft Dynamics 365 or related Microsoft certification is meritorious.

Experience

• Extensive experience leading complex IT programs, preferably enterprise wide business transformation programs.
• Strong experience with system implementations, rollouts, upgrades or transformation initiatives.
• Experience coordinating cross functional teams across business, IT, architecture, data, integration, security, testing and operations.
• Experience managing implementation partners, consultants and multiple workstreams.
• Experience with program governance, portfolio dependencies, risk and issue management, financial follow-up and executive reporting.
• Experience with business process transformation and translating business needs into technology-enabled outcomes.
• Experience with integrations, data migration and enterprise application landscapes.
• Experience working with cloud platforms and Microsoft technology environments is meritorious.

Knowledge and skills

• Deep knowledge of program and project management principles, governance and delivery processes in complex environments.
• Strong understanding of Microsoft Dynamics 365 capabilities, implementation lifecycle and enterprise application dependencies.
• Ability to influence stakeholders at different levels of the organization.
• Excellent communication, facilitation, negotiation and listening skills.
• Strong stakeholder and vendor management skills.
• Ability to identify, analyze and solve complex problems and make decisions in ambiguous situations.
• Strong planning, prioritization and organizational skills with a holistic, forward-looking approach.
• Ability to communicate effectively with both technical and business audiences.
• Strong teamwork and collaboration skills.
• Understanding of IT operations, maintenance, security, compliance and change management.
• Ability to define, measure and follow up KPIs, benefits and delivery outcomes.

Personality

• Customer and business value orientation.
• High integrity and accountability.
• Structured, organized and pragmatic.
• Calm and confident when managing complex situations and competing priorities.
• Proactive, collaborative and solution oriented.
• Works effectively with teams as well as independently.
• Forward looking with a continuous improvement mindset.
• Be able to travel on a regular basis (outside Oslo)
• Fluent in Norwegian and English