Technical Lead — Self Service & Automation (Senior Solution Architect)

Overview You are the Technical Lead for the Self Service & Automation workstream within the larger HPC program. As the workstream owner you ensure that all requirements are captured, designed, delivered, tested and handed over according to program schedule and design principles. You act as the go to senior solution architect for all technical matters in this area, drive cross workstream integration, and represent the workstream in joint architecture forums and program tecnical governance.

Core responsibilities

• Own the workstream end to end: gather, validate and manage requirements; translate them into HLDs and LLDs; drive implementation and acceptance.

• Produce and maintain required documentation and artefacts:

o High Level Design (HLD) slide(s)

o Low Level Designs (LLD) for the Self Service & Automation tool stack and ingestion/logistics

o Test scripts for all self service & automation use cases (service readiness testing)

o As built documentation, runbooks and training materials

• Define and scope self service and automation use cases; manage the use case backlog and ensure coverage of requirements.

• Design and QA: review, approve and assure quality of designs, test scripts and deliverables produced by the team.

• Implementation support and coaching: participate in standups and implementation forums, coach engineers, and act as subject matter expert for technical decisions and troubleshooting.

• Monitoring and observability: own Grafana design/LLD, metrics selection and integration with monitoring stack; support FinOps dashboard design and cost visibility needs.

• Customer interaction: prepare and deliver technical presentations, demos, workshops, and facilitate customer facing sessions; manage and triage customer tickets and feedback.

• Cross workstream alignment: proactively coordinate with other technical leads to define integration points, APIs, and dependencies (including WS 10 Disk Logistics & Ingest ingestion flow and LLD reviews).

• Migration support: contribute to migration planning, ingestion flow definitions/diagrams and logistics LLDs for data ingest scenarios.

• Resource planning & reporting: be explicit with the Program Manager about required resources, licenses, calendars, time and escalation needs; qualify and evaluate technical resources within the workstream.

• Governance & escalation: attend program meetings and present progress, escalate unresolved cross workstream issues to ARB/PM; follow program escalation path for issues with increasing impact

Deliverables (examples)

• High and level designs for Self Service & Automation, automation tool stack, Grafana, ingestion & logistics

• Test scripts (SRT) for each defined self service use case

• Training materials and workshop decks

• Runbooks, as built documentation and design QA reports

• Ingestion flow diagrams for your workstreams

Required skills & experience

• Senior solution architect with ~8+ years’ experience (or equivalent), preferably in automations projects within the HPC domain.

• Deep knowledge of automation and self service platforms (IaC: Terraform, Ansible; orchestration: OpenShift, Jenkins/GitLab CI or similar)

• Experience with monitoring/observability stacks (Grafana, Prometheus and related metric/log pipelines)

• Strong scripting and automation skills (Python, Bash, APIs)

• Familiarity with FinOps concepts and dashboarding for cost visibility

• Excellent stakeholder management, presentation and workshop facilitation skills

• Experience in design reviews, architectural governance and cross team integration

• Ability to produce and QA HLDs/LLDs and test plans, and to mentor/lead a technical team

Success criteria

• All self service & automation use cases are fully defined, designed, implemented and validated by SRT

• Clear, reviewed HLD/LLD artefacts and as built documentation delivered on schedule

• Functional Grafana/FinOps dashboards aligned with program monitoring and cost requirements

• Smooth cross workstream integrations, with escalations managed through ARB/PM when required

• Positive customer feedback from workshops and demos; timely handling of issues/tickets

Reporting and interfaces

• Reports to Program/Workstream PM for delivery and resourcing

• Regular participant in JAF and cross workstream design sessions

• Primary technical contact for customer workshops and ticket escalations

This role requires a hands on senior architect who can both design and operationalize self service and automation at scale, lead a small technical team, and coordinate tightly across the broader HPC program.